TELUS Digital Unveils AI Breakthrough at MWC 2026

TELUS Digital has announced a transformative development in artificial intelligence at the Mobile World Congress (MWC) 2026 in Barcelona, Spain. The company revealed its cutting-edge 2T-Token AI, which processed over two trillion tokens in 2025, demonstrating its potential to revolutionize the telecom industry. The announcement highlights TELUS Digital’s success in overcoming the common industry hurdle of converting AI investments into measurable returns on investment (ROI). With partners like NVIDIA and F3 Networks, TELUS aims to showcase scalable AI solutions ready for immediate implementation, marking a significant moment in technological advancement for telecommunications providers.

Key Insights

• TELUS Digital processed over 2 trillion AI tokens in 2025, showcasing scalable AI deployment.
• The initiative is part of a broader effort to transition from AI experimentation to enterprise-scale applications.
• The company’s strategy includes over 20 production-ready AI use cases, enhancing customer experience and network optimization.
• Collaboration with NVIDIA and F3 Networks aims to overcome “Pilot Purgatory” through advanced AI-driven solutions.
• The unveiling is set to occur at MWC 2026, with TELUS Digital positioned at Hall 6 #E7.

Why This Matters

Transforming AI in Telecommunications

For years, telecommunications companies have struggled with the challenge of turning AI investments into ROI. TELUS Digital’s 2T-Token AI marks a pivotal shift, enabling telcos to transition from mere experimentation to full-scale deployment. This advancement provides a practical roadmap for telecom operators aiming to leverage AI for customer experience optimization and network enhancements.

Overcoming “Pilot Purgatory”

Many Communications Service Providers (CSPs) have faced what’s known as “Pilot Purgatory,” a stage where AI projects remain stuck in experimental phases. With TELUS Digital introducing production-ready solutions, these companies can now move projects from pilot to production, ensuring significant business value and operational efficiency.

Cutting-Edge AI Use Cases

TELUS Digital offers over 20 real-world AI use cases, showcasing applications that cater to both customer service and technical operations. Fuel iX, TELUS Digital’s proprietary AI platform, powers this transformation by facilitating rapid deployment and scaling of AI-driven strategies across global operations.

The Role of Partnerships

Collaboration with industry giants like NVIDIA and F3 Networks strengthens TELUS Digital’s position in the market. Leveraging insights from these partnerships allows TELUS to develop intelligent infrastructure, enhancing the automation of network and CX processes.

Implications for the Industry

This development is poised to reshape the telecommunications landscape, offering providers new tools to increase efficiency, reduce operational costs, and enhance customer satisfaction. TELUS Digital’s integration of AI-driven automation and smart infrastructure signifies a forward-thinking approach that’s likely to set a precedent for the industry.

What Comes Next

• Engagement with CSPs globally to implement TELUS Digital’s scalable AI solutions.
• Continued collaboration with technological partners to refine and expand AI capabilities.
• Presentations and demonstrations at MWC 2026 to illustrate real-world applications and benefits.
• Further research and development to unlock new AI-driven opportunities within telecom.

Sources

• TELUS Digital Showcases AI Transformation in Telecom ✔ Verified
• NVIDIA ● Derived
• F3 Networks ○ Assumption