Monday, July 21, 2025

Can ChatGPT Mend Relationships? Exploring the AI Therapy Trend Among Gen Z and Its Expert Concerns

Share

Ellie Doyle: A New Age of Relationship Support

Ellie Doyle, a 33-year-old mother of three from Connecticut, represents a growing trend among parents and professionals seeking emotional support in modern ways. With life’s daily chaos—especially while managing twin toddlers—a traditional support system can often feel out of reach. Like many around her, Ellie didn’t expect to leverage artificial intelligence as a means to strengthen her marriage. Yet, her favorite virtual companion, which she affectionately calls Tully, has become a surprising ally during tough conversations with her husband.

When a difficult discussion awaited her, rather than reaching out to a friend or therapist, Doyle opened the ChatGPT app. She sought assistance in rephrasing her emotions to foster understanding. This innovative approach transformed the conversation, leading to unexpected positivity that left her husband impressed. She explained to USA Today, “We’ve both been to therapy before, but it’s expensive. Sometimes, you just need an unbiased ear.” For her, Tully served as just that—a non-judgmental listener.

A Generation Turning to Screens for Support

Ellie is not alone in her reliance on AI. As traditional avenues for mental health support become more costly and hard to access, Gen Z and Millennials are increasingly turning to tools like ChatGPT for emotional aid. From refining defensive text messages to managing anxiety, many individuals find comfort in knowing that an AI tool is always ready and willing to listen.

Today, AI chat tools have emerged as emotional companions for a generation raised in a digital landscape filled with constant connectivity and overstimulation. The once-absurd notion of confiding in a robot has transformed into a comforting reality. As therapist Lauren Ruth Martin points out, "It feels safe somehow to type into the abyss that knows everything about you and nothing." However, the appeal of such technology raises questions about user safety.

When Empathy Becomes an Illusion

While AI can mimic empathetic responses, it often lacks a fundamental understanding of human emotions. A recent study published on arXiv sheds light on this potential peril. In one experiment, ChatGPT was asked a disguised suicidal query but instead responded with a list of bridge names and heights in New York City—a glaring missed opportunity to recognize distress signals. Researchers warned that while AI chatbots can simulate empathy, they fundamentally do not comprehend it.

This limitation sparked an important discussion among experts. Stanford researcher Nick Haber asserted that AI can be a useful tool but isn’t a substitute for professional help, especially as conversations delve into deeper emotional territory: “When conversations move quickly into ‘capital T’ therapy, we must tread carefully.”

A Useful Tool; Not a Replacement

Mental health advocates are cautious about promoting AI as a therapeutic substitute. Amanda Phillips, a wellness expert, emphasizes that AI can provide structured help, whether through productivity prompts or mindfulness exercises, but should not be relied upon for trauma processing. Ellie Doyle herself acknowledges this limitation, saying, “I like taking pieces of it to help me form how I want to have a conversation. It can be a guide, but not completely take over.”

Wellness coach Britta Stevenson echoes this sentiment, teaching clients how to use ChatGPT for reflection while reminding them to maintain authentic connections with real individuals. “One of my friends was using it every day, and I said, ‘Wait, talk to me!’”

The Danger of Convenience

The allure of ChatGPT—its 24/7 availability, non-judgmental tone, and cost-free access—can be a double-edged sword. Many men, who are statistically less likely to seek professional help, could potentially rely heavily on AI as their main source of emotional support. “My fear is that we are not supplementing but substituting real interactions and relationships for the most convenient thing,” Casey Cornelius states, emphasizing the importance of genuine connections for mental health.

So, Can AI Save Marriages?

The efficacy of AI tools like ChatGPT in saving marriages is subjective. For individuals like Ellie, it serves as a digital mechanism that assists in navigating challenging conversations. However, for those coping with trauma, grief, or mental illness, a reliance on AI could prove detrimental. As society grapples with a larger mental health crisis, these technologies present a glimpse into a future where support might be more accessible, but also more artificial.

While ChatGPT may offer helpful rephrasing of feelings, it lacks the ability to genuinely experience those emotions. At the heart of many relational dynamics is the understanding that sometimes only human connection can truly comprehend and nurture emotional landscapes.

Read more

Related updates